New Scales Development: Adaptability

Definition of Adaptability:

Nakata and Weidner (2012) defined adaptability as the degree to which an innovation is usable for multiple purposes or is easily adaptable to the conditions of difficult and resource-poor environments (e.g., lack of electricity, lack of infrastructure etc.).

Items
bKash is usable for  multiple purposes ( e.g., Money transfer, buying and selling products, recharging mobile balance, etc.)
bKash is usable even when resources are lacking (e.g., even in remote villages, when electricity is not working, etc.).
bKash has the ability to provide consistent services even when  resources are lacking (e.g., even in remote villages, when electricity is not working, etc.)
bKash mobile banking fulfills multiple functional needs.
Please Cite this Scale Source as
Hasan, R., Lowe, B., & Petrovici, D. (2019). An empirical comparison of consumer innovation adoption models: implications for subsistence marketplaces. Journal of Public Policy & Marketing38(1), 61-80.